Overview of clients
&Samhoud has a loyal and fast growing group of customers. Almost always intensive and long-lasting relationships develop where several projects succeed each other. The international group of customers is also growing. In Germany, Spain and further &Samhoud carries out her philosophy.
Dutch Post Offices
In 2004, &Samhoud assisted the post offices in increasing its professionalism and developing new service delivery concepts. Between 2004 and 2007, several customer and employee satisfaction surveys were also carried out.
Dutch Railways (NS)
&Samhoud helped the Dutch Railways with several projects to make the organisation more customer-minded. Customer-related projects were carried out, for example, in the development and implementation of station design. Employee-related ...
Dutch Tax Authority
In 2006, an organisation-wide survey was carried out for a staff service of the Dutch tax authority to establish work satisfaction levels and, for another division, a programme was set up aimed at management and organisational development.
Essent
The Essent Retail division is responsible for the delivery of gas, heat and electricity to consumers and small-scale commercial users. Between 2000 and 2003, &Samhoud gave its support in the formation and organisation of this division. ...
EuroCross
In September 2007, &Samhoud started assisting EuroCross in a process of change. EuroCross is one of the largest emergency call centres in the Netherlands and offers its customers services in the field of breakdown, accident, illness, ...
Exin
At Exin, an examination body for IT professionals, an employee satisfaction survey was carried out in 2007.
Fortis ASR
For the Pensions department at Fortis ASR, part of the insurance arm of Fortis, employee satisfaction surveys have been regularly carried out since 2002. This client is so pleased that he has given &Samhoud a rating of 9!
Freshfields Bruckhaus Deringer
Since 2003, &Samhoud has been carrying out continuous 360 degree feedback surveys for the leading international legal office, Freshfields Bruckhaus Deringer.
Groningen Province
In 2007, a programme was carried out for the Province of Groningen with respect to raising customer awareness levels amongst employees. This was achieved, for example, by means of organising stakeholder arenas and carrying out a customer ...
HEMA
An employee satisfaction survey was carried out amongst HEMA store personnel and employees at its distribution centre in Utrecht between 2004 and 2005.